Warranty Policy

Warranty Policy
Kamal Solar House
Address: Masoom Shah Road, Raheem Chock, Multan

Warranties and Limitations of Liability

Thank you for choosing Kamal Solar House for your solar energy and electronics needs. If you have any questions about our warranty policy, feel free to get in touch with us.

Checking Warranty on Used Items

All eligible electronics sold by Kamal Solar House come with a seven (7) day checking warranty, starting from the date of delivery. This excludes products explicitly marked with "No Warranty."

Eligible Products for Checking Warranty:

  • Solar Inverters
  • VA Protectors
  • Breakers
  • Smart WiFi Devices

Note: The warranty will be void if the product suffers external damage, including but not limited to:

  • Falls or impacts
  • Cracks or scratches
  • Improper handling

Warranty Card

Your purchase receipt or order details serve as your warranty card. A printed invoice is not mandatory; we can access your order details using your order number.

Warranty Exclusions

This warranty does not cover:

  • Accidental or intentional damage
  • Improper use, such as exposure to liquids or bending
  • Damage caused by uncontrollable external forces, such as floods, fires, or earthquakes
  • Damage resulting from disassembly, self-repair, or unauthorized modifications
  • Damage caused by Force Majeure events (e.g., lightning, natural disasters, or fires)

Damaged Items

If your order arrives damaged or faulty, please contact us immediately for assistance.

Warranty for Brand New (Box Packed) Items

Certain brand-new, box-packed items may include a manufacturer's warranty. To verify these warranties, please refer to the specific manufacturer's official website or documentation.

  • Some items may be imported from China, UAE, or other countries. For such products, warranty terms are between the buyer and the manufacturer, and Kamal Solar House is not responsible for providing service for these warranties.

Limitation of Liability

Our maximum liability for any product is limited to the purchase price paid. Kamal Solar House assumes no additional responsibility or liability beyond this amount.

If you have any questions or concerns regarding this policy, please contact us:

  • Phone: +92 304 0666937 / +92 300 0113477
  • Email: kamalgroup.pk@gmail.com
  • Address: Masoom Shah Road, Raheem Chock, Multan